Conflict Coaching

During this workshop, you will gain an understanding of the difference between constructive and destructive conflict, how conflict escalates and the unmet needs that drive conflict. You will learn the different ways that we respond to conflict and the impact that those approaches can have. 

Finally, you will explore the role of conflict coaching, some of the challenges you may face as a coach, including a look at the Drama Triangle and its alternative, the Empowerment Dynamic. 

These interactive sessions will combine presentation with activities, offering opportunities to draw on your own experiences of conflict in small group discussions, as well as a chance to work through conflict scenarios and to consider how you might work with a client experiencing them.

You will leave the Conflict Coaching CPD Session with:

• A greater understanding of what conflict coaching is and isn’t
• The role of conflict coaching
• An understanding of what constructive and destructive conflict is
• Knowledge of how conflict escalates
• Different conflict models and conflict responses
• Practical tools you can use with your clients

About your trainer
Polly is an accredited mediator and ICF ACC (International Coaching Federation
Associate Certified Coach) accredited coach, with a particular interest and focus
on leadership development, change management and conflict coaching.
Drawing on extensive experience, Polly empowers her clients to navigate
periods of challenge, uncertainly and growth with confidence, clarity and
success.
Polly has worked with clients from the Met Office, the Electoral Role, the Home
Office, the NHS, Home Group, Peabody, BAE systems, the Bank of England, Next, and most recently NATO.