Posted 24 Days Ago in: Coaching Articles
Selling can be challenging. It's a complex process of human behaviour, that without the right tools, can be impossible to get right. In this blog, I would like to share with you, just a few of the tips and techniques I have learned over more than two decades to help improve your sales performance.
Posted 198 Days Ago in: Coaching Articles
I remember, many years ago I was asked to deliver a motivational workshop to a group who were (as their manager said) totally de-motivated. Always ready for a challenge, I of course said YES! (in a motivated manner).
Posted 303 Days Ago in: Coaching Articles
Neuro-linguistic Programming (NLP) is a powerful approach to communication and personal development that empowers people to have greater control over their emotional state. NLP fundamental skills and tools give you the ability to be at your best more often by effectively managing your thoughts and feelings.
Posted 709 Days Ago in: Coaching Articles
Have you ever noticed how conversation just seems to flow when two people are in rapport? Their bodies as well as their words match each other. Just watch a couple in a restaurant or friends meeting in a pub, they dance the dance of rapport! Picking up their glasses in unison, matching each otherís body language and speaking styles - is all part of the dance!
Posted 779 Days Ago in: Coaching Articles
Rapport is defined by "a close and harmonious relationship, in which the people or groups concerned understand each otherís feelings or ideas and communicate well".
Posted 1632 Days Ago in: Coaching Articles, Personal Performance Coaching
What we say can create or destroy rapport, but interestingly only 7% of communication is the spoken word. Our body language and our tone of voice are more important than the actual words spoken.