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To Become a Highly Successful Coach
Posted 20 Days Ago in: Coaching Articles
Rapport is defined by "a close and harmonious relationship, in which the people or groups concerned understand each otherís feelings or ideas and communicate well".
Posted 873 Days Ago in: Coaching Articles, Personal Performance Coaching
What we say can create or destroy rapport, but interestingly only 7% of communication is the spoken word. Our body language and our tone of voice are more important than the actual words spoken.