Free Foundation Events Workshops & Taster Days DISC Events Members Area

Call Us On 0208 996 5057

The Coaching Academy Blog

Business Success Through Psychological Contract – By Sruti Kanabar

Posted 622 Days Ago in: Coaching Articles

CategoriesTagsSearch

It's mid-March 2018 and I find myself reflecting on the past 7 months with TCA since I started the Diploma in Small Business Coaching alongside the personal experiences that I have had which have inspired me to write this article.

I still find attending the Accelerator training days the most exciting part of my training with TCA as they help bridge the gap I have with my current reality and the kind of Coach I want to be and the success I want to have with my Coaching Practice. A common theme I have found within my training so far is how important stakeholder management is to help clients have a successful business themselves. 

Personally, I have had to review my key stakeholders and the impacts they have on me and how my business will grow now and in the future. This exercise has led me to revisit the qualitative research I have previously carried out on psychological contract breach and violation within the workplace and how coaching is one of the key practices for leaders to mitigate the negative effects their employee’s experience, so a positive psychological contract can be reformulated and both parties can move on to working more successfully. 

So, what is a psychological contract and how can it be breached or violated within the workplace?

A psychological contract is a set of beliefs, values and expectations that employees have concerning the relationship with their employer (Middlemiss, 2011). 

As such they are abstract in nature and unique to everyone. The psychological contract can be breached when relational obligations are not effectively carried out such as weekly coaching and monthly 1 to 1’s. Instances of breach can also happen when there is a poor employee engagement strategy in place and lack of high-performance work practices across the business. When such instances regularly happen, they can lead to the psychological contract being violated and at times great employees can leave the organisation. The below diagram illustrates the different paths the psychological contract can take depending on whether it is greatly or poorly managed within workplace.

So, which coaching principles, competencies and skills can turn the situation around?

As you can see within the diagram the research found a feedback loop between the employee and their leader which is highlighted in red. This implies there is a big opportunity for leaders to make some great changes if they find from their employees that psychological contract breach or violation has occurred. Here are some things to consider:

• Coaching sessions are an opportunity for leaders to show how much they value the contribution and performance of their employees. It is very important to provide positive evidence-based feedback during a coaching session and even from the sessions before. You owe it to those who you are leading to celebrate their success and help them uncover their strengths and resourceful selves before you go into solution mode and explore what improvements can be put into place.

• Coaching sessions thrive when leaders go back to the basics. It is so important for a leader to build rapport, show they are actively listening, help the employee uncover their needs alongside the business needs, foster trust, honesty and maintain a non-judgemental attitude so the employee can grow and enhance their performance.

To end with a quote by Becky Brodin:

Leadership is not wielding authority - it is empowering people.

If you are considering becoming a professionally trained Business Coach and want to learn the powerful tools and techniques to accelerate your personal and business success, join Andrian Webb for a one-day Business Coaching Taster Day on the 17th of April 2018 in Central London. 

This is an interactive, workshop format and is jam-packed with information, and Adrian will share with you the practical secrets of how to make a great living as a Business Coach.

Last Few Places Available at the Early Bird Offer. 

FIND OUT MORE

Tags:

psychological contract business business success business coach business coaching small business coaching small business coaching diploma business coaching training business coaching taster day the coaching academy

Share:




Other Articles

Posted 629 Days Ago in: Coaching Articles

7 Visualisation Techniques That Really Work - by John Aspden

Visualisation is the practice of affecting the outside world by changing your thoughts and using imagination to experience new behaviours and new events. By creating detailed schemas of what you want, over and over again and by using all senses to recreate these, new patterns for a change in behaviours are laid down in the brain as templates.

Read More

Posted 629 Days Ago in: Coaching Articles

I Feel Like A Fairy Godmother – By Cathy Garner, The Artist Coach

What if the only thing that’s really worth doing is the vision that comes from your heart? How do you find that vision? How do you express it? And how do you make it so compelling that you are suddenly able to overcome all the things that may have been stopping you from doing it and transform your life? As coaches, helping our clients do this is a challenge.

Read More


Call Us On 0208 996 5057