The Coaching Academy is the world's largest training organisation for coaches.

"The Coaching Academy is now the number one coach training programme in Britain"
The Observer

FREE 2 Day Certificate in Personal Coaching

At venues all over the UK, book your place today...

Free Coaching Course

Course Dates

FREE Coaching Course

22nd / 23rd Jun

Devere West One, London

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FREE Coaching Course

25th / 26th Jun

Holiday Inn London, Kensington Forum

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FREE Coaching Course

29th / 30th Jun

Devere West One, London

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FREE Coaching Course

6th / 7th Jul

Devere West One, London

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FREE Coaching Course

13th / 14th Jul

Devere West One, London

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FREE Coaching Course

16th / 17th Jul

Hilton Leeds City, Leeds

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FREE Coaching Course

20th / 21st Jul

Devere West One, London

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FREE Coaching Course

20th / 21st Jul

Copthorne Hotel, Birmingham

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FREE Coaching Course

23rd / 24th Jul

Holiday Inn Regents Park

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FREE Coaching Course

27th / 28th Jul

Devere West One, London

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The Coaching Academy's Terms And Conditions

FREE 2-Day Certificate Event Terms & Conditions

The terms and conditions specifically relate to our FREE event

This event really is free which means :

  • The training you receive is free
  • There is no entry fee
  • All printed materials are free

Not included:

Delegate travel, accommodation, food or any other costs you may incur.

Other terms and conditions.

The Coaching Academy reserve the right to :

  • Refuse or restrict admission to the event
  • Change the venue to another location, giving as much notice as possible
  • Restrict access to those who have not booked based upon TCA booking list

We may ask you to leave if :

  • The course manager feels you are being disruptive in any way
  • The course manager feels you are spoiling the enjoyment of other delegates
  • You are recording or filming the event or part thereof
  • You are marketing your own events or services

TCA are not responsible for the security of your personal belongings.

Entry upon late arrival will be at the discretion of the course manager.

Delegates are required to attend both days in their order to receive the TCA certificate of attendance.

Delegates attendance is restricted to one event.

Please note: you need to be 18 or over to attend the event.

You may transfer to an alternative Course without charge, unless it is within two weeks of the original agreed Course date, in which event a transfer fee of £97 plus VAT will be payable by you in advance of the new Course date.


The following Terms & Conditions relate to those who enroll as a student on one or more of our Diploma courses

These Ts & Cs DO NOT apply to our FREE event

The Coaching Academy's Terms And Conditions Of Business

These terms (together with the documents referred to in here) are the terms and conditions on which The Coaching Academy UK Limited (we, us and ours) supply to you any of the courses and supporting materials (Courses) listed on our website www.The-Coaching-Academy.com (our site)  and represented by our most current promotional literature.  Please read these terms and conditions carefully before ordering any Courses from our site.  You should understand that by ordering any of our Courses, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1. Information about us

1.1 ) www.The-Coaching-Academy.com is a site operated by The Coaching Academy which is a trading name for The Coaching Academy UK Limited (we).  We are registered in England and Wales under company number 03935541 and with our registered office at Hill House, 2 Heron Square, Richmond Upon Thames TW9 1EP.  Our main trading address is Gable House | 18-24 Turnham Green Terrace| Chiswick| London | W4 1QP. Our VAT number is 768 5621 88.

1.2 ) We are a training organisation.  We are not an agency.

2. Your status

By placing an order through our site, you warrant that:

a) You are legally capable of entering into binding contracts; and

b) You are at least 18 years old;

3. How the contract is formed between you and us

3.1 ) After placing an order, you will receive an e-mail from us acknowledging that we have received your order.  Please note that this does not mean that your order has been accepted.  Your order constitutes an offer to us to ‘buy’ a Course including free courses.  All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Course you have ordered has been agreed (Confirmation).  The contract between us (Contract) will only be formed when we send you the Confirmation. 

3.2 ) The Contract will relate only to those Courses which we have confirmed in the Confirmation.  We will not be obliged to supply any other Courses which may have been part of your order until we have confirmed in a separate Confirmation.

4. Consumer rights

4.1 ) You may transfer to an alternative Course without charge, unless it is within two weeks of the original agreed Course date, in which event a transfer fee of £50 plus VAT per training day will be payable by you in advance of the new Course date.

4.2 ) The provisions of this clause 4 do not affect your statutory rights.

5. Risk and title

5.1 ) The Course materials we send to you following dispatch of the Confirmation will be at your risk from the time of delivery.  Ownership of the Courses materials will only pass to you when we receive full payment of all sums due in respect of the Courses. 

5.2 ) Your ability to attend the Courses you have ordered and we have confirmed in the Confirmation, will be at your risk from the time of dispatch of the Confirmation.  Your entitlement to attend the Course will only arise when we have dispatched the Confirmation and we receive full payment of all sums due in respect of the Courses.

6. Price and payment

6.1 ) The price of any Courses will be as quoted on our site from time to time or on our promotional literature, except in cases of obvious error. 

6.2 ) Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.

6.3 ) The two day Certificate in Personal Coaching is free of charge.

6.4 ) Our site and promotional literature refer to a number of Courses and it is always possible that, despite our best efforts, some of the Courses listed on our site may be incorrectly priced.  We will normally verify prices as part of our dispatch procedures so that, where a Course's correct price is less than our stated price, we will charge the lower amount when dispatching the Confirmation to you.  If a Course's correct price is higher than the price stated on our site or in our promotional literature, we will normally, at our discretion, either contact you for instructions before dispatching the Confirmation, or reject your order and notify you of such rejection.

6.5 ) We are under no obligation to provide the Course to you at the incorrect (lower) price, even after we have sent you a Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

6.6 ) Payment for all Courses must be by credit or debit card, cheques, BACS or CHAPS transfer and received by us in cleared funds prior to your attendance on the Course.  We accept payment with Visa, Mastercard and Amex.  We will not charge your credit or debit card until we despatch the Confirmation.

6.7 ) We are not liable for any price differences that may arise as a result of delegates booking courses with us at different times or subject to different promotions from time to time.

7. Our refunds policy

7.1 ) All deposits and course fees are non-refundable.

8. Our liability

8.1 ) We warrant to you that any Course and Course materials purchased from us through our site is of satisfactory quality and reasonably fit for the purpose for which the Course is supplied. 

8.2 ) You should notify us (as provided for in clause 10 below) if you are unhappy with any part of the Course within 30 days of your attendance on the Course.

8.3 ) Our liability for losses you suffer as a result of us breaking the Contract is strictly limited to the purchase price of the Course which you purchased.

8.4 ) This does not include or limit in any way our liability:

a) for death or personal injury caused by our negligence;

b) under section 2(3) of the Consumer Protection Act 1987;

c) for fraud or fraudulent misrepresentation; or

d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

8.5 ) Your success in building any business is dependent on a number of factors.  We give no guarantee that by attending and/or completing our Course you will experience success in any business or activity that you may carry on following our Course. 

8.6 ) We are not responsible for indirect losses which happen as a side effect of the main loss or damage, including but not limited to loss of income or revenue, loss of business, loss of profits, contracts or potential contracts or loss of anticipated savings.

8.7 ) We are not liable for additional costs due to changes in courses, content, venues or trainers. Every effort will be made to provide reasonable notice where possible.

9. Written communications

9.1 ) When using our site, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

9.2 ) By registering for the free 2 day event you will be signed up for our weekly coaching ezine,which you can cancel at any time using the unsubscribe option.

10. Notices

All notices given by you to us must be given to The Coaching Academy UK Limited at Gable House | 18-24 Turnham Green Terrace| Chiswick| London | W4 1QP.    We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 9.  Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

11. Transfer of rights and obligations

11.1 ) The Contract between you and us is binding on you and us and on our respective successors and assigns. 

11.2 ) You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 

11.3 ) We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

12. Events outside our control

12.1 ) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). 

12.2 ) A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government.

12.3 ) Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. 

13. Intellectual Property Rights    

13.1 ) All intellectual property rights (including, without limitation, copyright, moral rights, design rights, trademarks and patents) and all other rights in the Course content and Course materials belong to us.  We licence to you all such rights on a non-exclusive basis for the purpose only of enabling you to attend, participate and, where you are able, to complete the Course.  You are also permitted to use small extracts of the Course content and Course materials for your personal use as a coach only.  Reproduction or distribution of the Course content and Course materials is strictly prohibited.

13.2 ) Use of our logo is strictly prohibited without our prior written consent.

13.3 ) Audio and visual recordings of our Courses is strictly prohibited without our prior written consent.

13.4 ) Occasionally we may film or record Course trainers delivering the Course during your attendance.  You authorise us to use your image and voice in any such recordings without payment, other condition or need for further consent.

13.5 ) You acknowledge that certain information contained in the Course and Course materials is already in the public domain.

13.6 ) Delegates are not permitted to sell or promote products or services at The Coaching Academy’s events without prior written permission.

14. Confidentiality

14.1 ) Save as required by law or in respect of information which is already in the public domain through no breach by you of the provisions of this clause 14, you shall keep in strict confidence all technical and commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to you by us (or our employees, agents, consultants or sub-contractors) and any other confidential information concerning our business or the Course or Course materials which you may obtain.

14.2 ) You shall not use any such information for any purpose other than to attend, participate and, where capable, complete the Course.

15. Data Protection

15.1 ) You agree that we may use your personal data in accordance with and subject to the Data Protection Act 1998.

15.2 ) We may send you information from time to time regarding new courses and opportunities. If you do not wish to receive such information please contact us on 0208 996 5057.

15.3 ) Signing up for the course entitles you to our free weekly coaching ezine PS Online. You can unsubscribe from PS Online at any time using the unsubscribe link included in the mail.

16. Termination

We reserve the right to terminate the Contract immediately without liability if:

16.1 )  subject to clause 16.2 below, you fail to complete the Course within 18 months of the date of Confirmation or, where we have given our prior written consent, within 24 months of the date of Confirmation;

16.2 )  in respect of the Protégé Fast Track Programme Course only, you fail to complete the Protégé Course within 60 months of the date of Confirmation; or

16.3 )  in our opinion you cause disruption on any Course or take any action which brings us (or any of our employees, agents, consultants or sub-contractors) into disrepute or adversely affects our goodwill or reputation.

17. Waiver

17.1 ) If we fail to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

17.2 ) A waiver by us of any default shall not constitute a waiver of any subsequent default.

17.3 ) No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 10 above.

18. Severability

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

19. Entire agreement

19.1 ) These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

19.2 ) We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

19.3 ) Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

20. Our right to vary these terms and conditions

20.1 ) We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities. 

20.2 ) You will be subject to the terms and conditions in force at the time that you order Courses from us, unless we notify you of the change to these terms and conditions before we send you the Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Confirmation).

21. Law and jurisdiction

Contracts for the purchase of Courses through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law and all disputes and claims shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Further Reading

Blog Entry

Five Ways To Build Rapport

04/12/2012

What we say can create or destroy rapport, but interestingly only 7% of communication is the spoken word. Our body language and our tone of voice are more important than the actual words spoken.

Blog Entry

Limiting Beliefs

05/11/2012

Limiting beliefs are those things you believe about yourself that place limitations on your abilities. Limiting beliefs are simply assumptions about reality that are not true. In order for our actions to have the greatest positive effect, we need to have beliefs that are as close to reality as possible - deceiving ourselves will take us further from the goal.

Blog Entry

GROW Model

02/11/2012

The GROW (Goal, Reality, Options, Will) model is the most common and widely used coaching tool. It empowers the coach to structure a coaching conversation and deliver a meaningful result. The GROW acronym suggests that a coach using the GROW model is likely to start by asking the client to set goals, both for what they want to get out of the coaching sessions as a whole and for each individual session.

Blog Entry

The Olympics Are Here! What Can You Learn From Top Athletes?

07/08/2012 10:00:53

We are into the second week of the Olympics and we have seen some amazing action thus far. The Great British Team have surpassed expectations and gave us six golds in one day!

Blog Entry

How To Master Your Motivation - Bev James

03/07/2012 10:00:01

Do you find yourself setting out to do one task and ending up completing something else? Do you sometimes have so many ideas on the go, you are unsure which to do first? Or perhaps the passion for the task has faded and you are spending time dreaming up new plans, but are unsure which to run with.

Blog Entry

Childs Play And What Can You Learn From It - Saira Nisa

19/06/2012 08:51:50

Have you ever wondered why as a child you had all the will in the world to be a superhero or just somebody absolutely fantastic and now as a grown up you seem to have lost the will to live? We’ve lost our motivation and don’t know how to get it back.

Blog Entry

Top Tips For A Supercharged And More Positive You

12/06/2012 09:00:49

Our state, the way in which we show in our interactions and movements, has an extraordinary influence on the course of our lives. Whether in work, politics or any other field, your state of mind has a very strong influence on your results and general feeling of happiness.

Blog Entry

Seven Steps To Change Your Self-Image Forever

29/05/2012 09:30:36

Lucy has been struggling with a poor self-image for the past six years. She felt unattractive and strongly believed that men didn’t find her sexy. She had a successful career as a management consultant but could not stop feeling bad about herself. Through our sessions, I discovered that Lucy had a younger sister. This younger sister was the pretty one, the one who got all the boys, according to Lucy.

Blog Entry

Going For The Goal

14/05/2012 11:41:42

One of the core skills most coaches deal with is goal setting. It seems relatively straight forward, yet most of us and our clients find it hard to achieve the goals we’ve set, so let’s take a good look at why that is and what we can do about it. The most common model for goal-setting is represented by the acronym SMART – specific, measurable, achievable, realistic, and time based. The other element that is usually stressed is that the goal should be positive; for instance, instead of saying “I will lose 20 pounds,” one might say, “I will have a stable, healthy weight of 12 stone.